At Outlet Modern Muse Closet Store, we’re committed to providing premium workwear and polished casual pieces with effortless delivery. Below you’ll find answers to common questions about our products, shipping, returns, and more.

Product Information

What types of clothing do you specialize in?
We curate premium workwear and polished casual pieces for the sophisticated woman, including:
  • Professional dresses and blazers
  • Petite workwear collections
  • Versatile tops and blouses
  • Seasonal pieces like summer sweaters
  • Complete wardrobe solutions (skirts, pants, shorts)
How do your petite sizes fit?
Our specialized petite workwear is designed for women 5’4″ and under, with proportionally shorter sleeves, torsos, and inseams while maintaining our signature tailored perfection. Each piece is carefully folded with tissue paper to preserve its shape during transit.
Are your fabrics suitable for professional environments?
Absolutely. We select premium fabrics that offer both comfort and professional polish. Our mixed media tops seamlessly transition from office to evening, while our blazers and dresses maintain their structure throughout the workday.

Ordering & Account

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Can I modify or cancel my order after placing it?
You may request order modifications within 24 hours of placement by emailing [email protected]. We process orders quickly (within 1-2 business days), so prompt communication is essential.
Do you offer gift wrapping or notes?
Currently we don’t offer gift wrapping services, but all orders are packaged with care using tissue paper to maintain garment quality during transit.

Shipping & Delivery

What shipping options do you offer?
We provide two convenient global shipping methods:
✈️ Express Shipping ($12.95 USD)
– Carriers: DHL or FedEx
– Delivery: 10-15 business days after dispatch
– Includes tracking and signature confirmation
– Ideal for time-sensitive needs
📦 Free Standard Shipping (Orders $50+ USD)
– Carrier: EMS
– Delivery: 15-25 business days after dispatch
– Perfect for building your capsule wardrobe without rush
How long does order processing take?
Our California-based team processes all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a dispatch notification with tracking information via email once your order ships.
Can I upgrade my shipping after ordering?
Yes! Contact our team within 24 hours of ordering at [email protected] to request a shipping upgrade.
Do you ship to all countries?
We ship worldwide except to some remote areas in Asia and other regions. Our system will automatically notify you if we cannot ship to your location during checkout.
Will I need to pay customs fees?
International customers may be responsible for local duties and taxes, which vary by country. These fees are not included in your order total and are payable upon delivery according to your country’s regulations.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. Returns are processed to the original payment method.
How do I initiate a return?
Please email [email protected] within 15 days of receiving your order with your order number and reason for return. We’ll provide return instructions and address.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method as we cannot be responsible for lost return packages.
How long do refunds take to process?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method, and processing time by your financial institution may vary.

Additional Assistance

How can I contact customer service?
Our responsive customer support team can be reached at [email protected] for any inquiries. We typically respond within 24-48 business hours.
What’s your company address?
Outlet Modern Muse Closet Store
2609 Hedge Street
Pinon Hills, US 92372
Pro Tip: Combine multiple petite work pieces or seasonal items in one $50+ order to qualify for free shipping while building your versatile wardrobe.